Refund & Return Policy
Your satisfaction is important to us. However, due to the nature of skincare products, we can only accept returns under the conditions outlined below:

Refund Eligibility
We accept refund requests within 14 days of delivery for items that arrive damaged or defective. Due to hygiene and safety standards, we cannot offer refunds or returns for opened or used products.

How to Request a Refund
To initiate a return or refund, please contact us first at [your support email or form] within 14 days of receiving your order. Include your order number, a photo of the damaged product, and a brief description of the issue.

Conditions

Refunds will be issued to the original payment method.

We do not offer exchanges.

We do not accept returns or refunds based on personal dislike of a scent, texture, or if the product has been opened.

Non-Returnable Items
Due to our commitment to product purity and safety, all opened skincare items are considered final sale and cannot be returned.